Privacy Policy



Welcome to The website (the "Site") is comprised of various web pages operated by The Better Brand Inc ("Betterbrand"). is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the "Terms"). Your use of constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

Protecting your private information is our priority. This Statement of Privacy applies to and The Better Brand Inc and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to The Better Brand Inc include and Betterbrand. The Betterbrand website is an e-commerce site. By using the Betterbrand website, you consent to the data practices described in this statement.

What data is collected and how it is used

Betterbrand collects and uses your personal information to operate its website(s) and deliver the services you have requested.Betterbrand may collect personally identifiable information, such as your:

- Name

- Address

- E-mail Address

- Phone Number

- Site Interactions

- Device Information

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Betterbrand's public message boards, this information may be collected and used by others.

Betterbrand may also use your personally identifiable information to inform you of other products or services available from Betterbrand and its affiliates. Betterbrand may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

If you elect to receive text messages from Betterbrand, Betterbrand will use your information to provide you promotional offers and other marketing text messages. These messages may use information automatically collected based on your actions while on the Betterbrand website. To the extent you opt to have SMS notifications sent directly to your mobile device, Betterbrand may receive and store information about your mobile device. Your consent to receive text messages from Betterbrand is subject to this Privacy Policy and Betterbrand’s Terms and Conditions. You may opt-out of receiving text messages at any time by replying STOP to any text messages you receive. 

Betterbrand does not sell, rent or lease its customer lists to third parties. Third-party applications may be used on In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Betterbrand may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Betterbrand, and they are required to maintain the confidentiality of your information.

Betterbrand will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Betterbrand or the site; (b) protect and defend the rights or property of Betterbrand; and, (c) act under exigent circumstances to protect the personal safety of users of Betterbrand, or the public.

Information about your computer hardware and software may be automatically collected by Betterbrand. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Betterbrand website.

The Betterbrand website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Betterbrand pages, or register with Betterbrand site or services, a cookie helps Betterbrand to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Betterbrand website, the information you previously provided can be retrieved, so you can easily use the Betterbrand features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Betterbrand services or websites you visit.


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.


If you purchase Betterbrand's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. Our payments processing is provided by Braintree (A PayPal Company). They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Braintreee’s data storage, databases and the general Braintree application. They store your data on a secure server behind a firewall.


When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. Betterbrand does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Opt Out & Unsubscribe

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at  or by phone at 1-877-851-8979.

Changes to this Statement

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

In addition, you agree to our Messaging Terms ( and Messaging Privacy Policy (

Contact Information

Betterbrand welcomes your questions or comments regarding this Statement of Privacy. If you believe that Betterbrand has not adhered to this Statement, please contact Betterbrand at:

Mailing Address

PO Box 12363

San Antonio, TX 78212

Email Address:

Telephone number:


Effective as of July 19, 2019